Frequently asked questions

Right after you purchase from Print Digital by Jen, you’ll receive an email with your instant download links.

Yes, you can download your files on your phone or tablet. The instant download links we send from Print Digital by Jen work on any device.

If you don’t receive your download email from Print Digital by Jen, first check your spam or junk folder. If it’s still not there, just contact us and we’ll resend it right away.

Absolutely! You can download your files as many times as you need. Just log into your account on Print Digital by Jen and access them anytime.

Because these are digital downloads, we do not offer refunds on digital products from Print Digital by Jen. However, if you have any issues with your files, we’re happy to help.

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